Here are some common issues and frequently asked questions reported by our customers. Please refer to the help categories for more detailed information, guidance, and answers relating to your enquiry. Our support resources cover a range of topics, including orders, shipping, delivery, sizing, returns, exchanges, product information, payments, and general shopping assistance.
<div class="dynamic-checkout__content" id="dynamic-checkout-cart" data-shopify="dynamic-checkout-cart"> <shopify-accelerated-checkout-cart wallet-configs="[{"supports_subs":true,"supports_def_opts":false,"name":"shop_pay","wallet_params":{"shopId":71782858908,"merchantName":"Montel","personalized":true}},{"supports_subs":true,"supports_def_opts":false,"name":"paypal","wallet_params":{"shopId":71782858908,"countryCode":"AU","merchantName":"Montel","phoneRequired":false,"companyRequired":false,"shippingType":"shipping","shopifyPaymentsEnabled":true,"hasManagedSellingPlanState":false,"requiresBillingAgreement":false,"gatewayType":"CONNECTED","merchantId":"TCTT7RXH2MXHQ","sdkUrl":"https://www.paypal.com/sdk/js?components=buttons\u0026commit=false\u0026currency=AUD\u0026locale=en_US\u0026client-id=AexZEtAxk09Ncgj6FSWFFyGKbxxAZ_LTyJ2DPdJWl1YUlecinmc5AfIaRF2qYjWlusWahlzz6SVkY5Ci\u0026merchant-id=TCTT7RXH2MXHQ\u0026intent=authorize","serviceableCountryCodes":["AE","AT","AU","BE","BG","CA","CN","CZ","DE","DK","EE","ES","FI","FR","GB","GR","HK","HR","HU","IE","IT","JP","KR","LT","LU","LV","MT","MY","NL","NZ","PL","PT","RO","SE","SG","SI","SK","US"]}}]" access-token="f29646534cb6f3624bc859476d36abc0" buyer-country="AU" buyer-locale="en" buyer-currency="AUD" shop-id="71782858908" cart-id="974924efb844a5baa462e5443b277a96" enabled-flags="["370070f3"]" > <div class="wallet-button-wrapper"> <ul class='wallet-cart-grid wallet-cart-grid--skeleton' role="list" data-shopify-buttoncontainer="true"> <li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li><li data-testid='grid-cell' class='wallet-cart-button-container'><div class='wallet-cart-button wallet-cart-button__skeleton' role='button' disabled aria-hidden='true'> </div></li> </ul> </div> </shopify-accelerated-checkout-cart> </div>