Terms of service

MONTEL TERMS OF SERVICE

Effective date: 15 June 2026

This website is operated by Montel (ABN 52 709 765 318). By visiting montel.fashion or purchasing from us, you agree to these Terms of Service.

1. Online Store

You must provide accurate and complete information when placing an order. You must not use our website or products for unlawful purposes.

2. Products

We aim to display product colours, measurements and descriptions accurately. Colours may appear slightly different depending on your device. Product availability and quantities may be limited.

3. Orders and Payments

All prices are displayed in Australian dollars unless stated otherwise. We may refuse or cancel an order due to suspected fraud, pricing errors, unavailable stock or incorrect customer information. If we cancel a paid order, we will provide a refund.

4. Shipping

Shipping prices and estimated delivery times are shown at checkout. Delivery estimates are not guaranteed and may be affected by carriers, customs or circumstances outside our reasonable control. Customers are responsible for providing a correct delivery address and paying any applicable international duties or taxes.

5. Returns and Consumer Rights

Returns and exchanges are handled according to our Refund Policy. Nothing in these terms excludes any rights or consumer guarantees available under the Australian Consumer Law. Faulty, damaged, incorrectly described or unsuitable-for-purpose products may qualify for a repair, replacement or refund as required by law.

6. Website Content

All Montel names, logos, photographs, graphics, product designs and website content belong to Montel or their respective owners. They must not be copied, reproduced or commercially used without permission.

7. Third-Party Services

Our store may use Shopify and other third-party services for payments, shipping and website features. Those services may have separate terms and privacy policies.

8. Liability

To the maximum extent permitted by law, Montel is not responsible for indirect losses resulting from using this website or delays outside our reasonable control. Nothing in this section limits liability that cannot legally be excluded.

9. Privacy

Personal information is collected and handled according to our Privacy Policy.

10. Changes

We may update these terms by publishing a revised version on this website. Continued use of the website after an update means you accept the revised terms.

11. Governing Law

These terms are governed by the laws of New South Wales, Australia.

12. Contact

Questions regarding these terms can be submitted through the contact page at montel.fashion.